Lost property If you find any lost property on our vehicles, please alert a member of staff immediately. If you lose something on a vehicle, contact the lost property office 2 days after : 02 40 41 94 06 / 02 40 41 68 58 Monday to Friday from 1.30 pm to 6 pm.
Complaint and suggestions If you are not statisfied of our services or if you want to make suggestion, please complete the form with the details provided. We will do our best to reply to you within 14 working days. Complaints and suggestions'form.How to pay a penalty If you don’t have a valid ticket, you may be charges a penalty fare.
• You can pay online • You can pay by post : please include the part of the PV with cheque payable to : Société Générale Semitan : Semitan - 3 rue Bellier – BP 64605 44046 Nantes Cedex 1.
How to contact us Contact us for more help
• Web : Contact form • Phone : Allotan 02 40 444 444 – Monday to Friday from 7.30 am to 7.30 pm and Saturday from 9.30 am to 5.30 pm. • Agency : Commerce Station – open : Monday to Friday from 9.30 am to 6 pm and Saturday from 9.30 am to 5.30 pm. • Post : Semitan – Service client 3 rue Bellier – BP 64605 - 44046 Nantes Cedex 1.
